Contact Us
Contact Us
Get in Touch
We're always happy to hear from you. Whether you're a customer with a question about your order, or a brand or maker interested in partnering with us, our team is here to help and we typically respond within 24 hours.
Support & Partnership
Clear communication for customers, brands, and creators.
We believe good service starts with a clear conversation. Whether you need help with a product, an order, or a potential collaboration, AERDU is ready to listen and respond with practical support.
Who We Help
Two simple ways we can support you.
From everyday customer questions to brand collaboration opportunities, our team keeps every conversation focused, helpful, and easy to follow.
For Customers
Have a question about a product, your order, or anything else? Just send us a message. We're here to help make your experience smooth and enjoyable.
For Brands & Creators
If you're building amazing products and think we'd be a good fit to collaborate, we'd love to hear from you. We're always open to discovering unique products and passionate creators.
Contact Details
Reach the AERDU team directly.
For order questions, product support, business cooperation, or brand partnership inquiries, you can reach us through the contact details below.
Recommended for product questions, order support, wholesale requests, and partnership discussions.
Available for direct customer support and business communication during service hours.
Scan the WhatsApp QR code for one-on-one service.
Open Time
Store Hours
Our store is now open for purchases, installation services, and exchange support.
We typically respond within 24 hours.
To help us support you faster, please include your order number, product model, or collaboration details when contacting our team. Clear information helps us direct your request to the right person and provide a more useful answer.
AERDU Support
Helpful service, practical answers, and real collaboration.
Whether you're reaching out about an order, a product, or a future partnership, AERDU is here to keep the conversation clear, responsive, and focused on what you need.